Diana Nova

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When you come into our office. I am the person who will greet you and handle scheduling your appointments. I will guide you through the new patient process. Please make sure you bring your insurance cards as well as driver’s license/picture identification as I will scan them into our system. I’ll also create a medical chart that becomes your medical record and give your chart to one of our medical assistants who will be calling you in to a patient room. Among my other duties, I schedule appointments, verify medical insurance, patient appointment confirmation and more.

Once you see the doctor, I am the person that will be scheduling any follow-up appointments. I will make sure any and all questions have been addressed before you leave our office. A few of my duties include scheduling appointments, insurance verification and obtaining referral authorizations.